Friday, September 1, 2017

Metrics in Ministry: The Gospel According to Harvey

How does one measure the impact of Harvey? What measurement adequately describes what the nation witnessed this past week? Scientific exclamations of millennial flooding do not capture the heart of Harvey’s devastation; economic forecasts even less so. It is rather the stories we are witnessing that tell the tale.
            Witness.
It’s a funny word in some ways. A biblical word but not one we Presbyterians are very good at using; or perhaps it’s just we are not very comfortable using it. We often think of witnessing as a synonym for evangelism, yet its connotations merely suggest a willingness to speak truth regardless of the situation: to bear witness.
We bore witness to pain and devastation this week. And we bore witness to the indomitable human spirit among those who had lost everything they owned, the fathomless wellspring of human compassion in neighbors, and the undaunted courage of first responders. How does one measure the impact of Harvey? Let me respectfully suggest we measure it by bearing witness.
My wife’s cousin, Travis, lives in Kingwood, Texas where flood waters rose to the bottoms of STOP signs. Travis posted a video of him taking his jet ski through the streets in search of people in need of help. I bear witness to Travis.
Our friend Shirine’s home was flooded, but neighbors helped her escape to safety. I bear witness to Shirene’s neighbors.
Presbyterian Disaster Assistance has sent out a link through which you and I can give to help the flood victims in South Texas (pda.pcusa.org). The American Red Cross will make more headline news in Houston but PDA will be there long after the Red Cross have closed up their emergency operations. It’s just how PDA rolls. I bear witness to PDA.
Last week I introduced the distinctions between different kinds of metrics from Gil Rendle’s book, Doing the Math of Mission: inputs (the resources we put in: money, staff time, etc.), throughputs (the things we do: worship, Bible study, mission project), and outputs (the numbers: people who attend). The metric that matters is outcomes: what change is affected by our inputs, throughputs, and outputs? How are our people different? What impact is made on the community?
Many will measure the outcome of Harvey by the numbers: economic indicators, meteorological records, or, tragically, its death toll. All these metrics are fair enough and valid in their own way. Yet I choose to measure Harvey according to the response it evoked in the human spirit: to care and to share, to pray and then to act, to grieve and yet remain unbroken. I bear witness to these things. I bear witness to you.


Knowing you will step up,
Brad Munroe   

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